Discussion topic: Second minibox
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Message posted on 20 Aug 2024 06:14 PM
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Second minibox
I have just got a second minibox but when connected I can only use one box at once. If I had known this I would not have bothered and just used my hdmi splitter and cable which would have been cheaper than the £50 charged by sky. Is there a solution?
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All Replies
Message posted on 20 Aug 2024 06:17 PM - last edited: 20 Aug 2024 06:17 PM
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Re: Second minibox
@Stuart1944 wrote:Is there a solution?
Yup, pay Sky to upgrade your main box to one that supports 2 concurrently.
I assume you have an older model that only supports 1.
Message posted on 20 Aug 2024 06:27 PM
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Re: Second minibox
@Stuart1944 wrote:
I have just got a second minibox but when connected I can only use one box at once. If I had known this I would not have bothered and just used my hdmi splitter and cable which would have been cheaper than the £50 charged by sky. Is there a solution?
Hi @Stuart1944
Only to contact Sky to change your main Q box.
It's likely to chargeable unless you can do a deal.
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
Message posted on 22 Aug 2024 03:43 AM
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Re: Second minibox
Thanks, Sky want £99 to up grade the main box so I am returning the mini for a refund. I will use an hdmi cable and splitter. Interestingly the remote still works in the other room, so the second mini was not really necessary
Message posted on 22 Aug 2024 08:53 AM - last edited: 22 Aug 2024 08:53 AM
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Re: Second minibox
Bluetooth remote have quite a range.
You mind find a splitter etc. may not be so simple with HDCP and any run exceeding 5m.
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