Discussion topic: Screen lags and stutters.
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Message posted on 15 Mar 2024 09:00 PM
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Screen lags and stutters.
My tv screen freezes and stutters while watching live, recorded and dowloaded programs.
Downloading is extremely slow.
Software issues appears on some recordings.
A black screen appears for a few seconds when changing channels.
There is no problem with the internet connection and I have done alot of the recommended steps outlined in other posts:
- Software update but the latest software was already installed
- Factory reset of the sky Q box
- Re boot of the router and sky q box and mini box
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Message posted on 16 Mar 2024 10:07 AM
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Re: Screen lags and stutters.
Call sky and get your box replaced and it will start working fine
Message posted on 16 Mar 2024 09:27 PM
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Re: Screen lags and stutters.
thanks @Mark_Jabez but unfortunately I haven't managed to get past the automated service.
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