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Discussion topic: Non sky router Sky Q to mini connection poor

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This message was authored by GMSKY007 This message was authored by: GMSKY007

Non sky router Sky Q to mini connection poor

Hi

 

I have moved to a non sky router with sky broadband. I'm now unable to get a decent signal because my sky SR203 used to act as a connection point between the main sky Q box and the sky mini?

 

I have a sky broadband booster (white vertical box).

 

Is there a way of using this to give me back a solid connection between the Sky Q main box and the mini?

 

many thanks 

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This message was authored by oldfella This message was authored by: oldfella

Re: Non sky router Sky Q to mini connection poor

Posted by a Superuser, not a Sky employee. Find out more

@GMSKY007 wrote:

Hi

 

I have moved to a non sky router with sky broadband. I'm now unable to get a decent signal because my sky SR203 used to act as a connection point between the main sky Q box and the sky mini?

 

I have a sky broadband booster (white vertical box).

 

Is there a way of using this to give me back a solid connection between the Sky Q main box and the mini?

 

many thanks 


Hi @GMSKY007 

Not sure if your booster can be used with Q.

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

 

You could try in by positioning it between your main Q box and the mini.  You need to carry out WPS between the Q box and the booster.

Then carry out a Network reset on the mini.


Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main the Booster
You will be asked to press the WPS button on the booster  (not the mini as the Network reset will start the mini WPS automatically).

GMSKY007
Topic Author
This message was authored by GMSKY007 This message was authored by: GMSKY007

Re: Non sky router Sky Q to mini connection poor

Hi @oldfella  thanks I couldn't find a WPS option in the broadband booster. I've temporarily fixed the issue using poweline networking until I can hard wire the connection. Thanks for your response anyway 

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