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Discussion topic: Screen is freezing and is pixelated.

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Alison611
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This message was authored by Alison611 This message was authored by: Alison611

Screen is freezing and is pixelated.

‎09 Jun 2024 05:45 PM

The screen is constantly freezing and pixelated 

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oldfella
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This message was authored by oldfella This message was authored by: oldfella

Re: Screen is freezing and is pixelated.

‎09 Jun 2024 06:17 PM

Posted by a Superuser, not a Sky employee. Find out more
@Alison611 wrote:

The screen is constantly freezing and pixelated 

Hi @Alison611 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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Alison611
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This message was authored by Alison611 This message was authored by: Alison611

Re: Screen is freezing and is pixelated.

‎10 Jun 2024 06:38 AM

@oldfella , thanks for taking the time to answer . I'll give that a try . 

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