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Discussion topic: Say Q can’t connect to WiFi resets done 8 times

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This message was authored by: sferri

Say Q can’t connect to WiFi resets done 8 times

Can't connect to WiFi even after resets 

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This message was authored by: Quoman7

Re: Say Q can’t connect to WiFi resets done 8 times

Posted by a Superuser, not a Sky employee. Find out more

@sferri wrote:

Can't connect to WiFi even after resets 


Hi @sferri Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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This message was authored by: Addie15

Re: Say Q can’t connect to WiFi resets done 8 times

Hi there, sferri. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Mr+Flibbles+86

Re: Say Q can’t connect to WiFi resets done 8 times

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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