31 Jul 2024 10:43 AM
I have put a mini box in a garden room but am unable to get a satellite signal . I have wifi via an extender but no satellite signal. On my main sky q box it says signal at only 60 and have read up and says should be around 90/100
Is there anything I can do
31 Jul 2024 10:46 AM
Posted by a Superuser, not a Sky employee. Find out more
@Bert9992 wrote:
I have put a mini box in a garden room but am unable to get a satellite signal . I have wifi via an extender but no satellite signal. On my main sky q box it says signal at only 60 and have read up and says should be around 90/100
Is there anything I can do
Hi @Bert9992
If the WiFi extender is not a Sky Q WiFi booster then it's no good to connect a mini. Using WiFi they will not connect to 3rd party boosters
31 Jul 2024 10:50 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Bert9992 Your WiFi extender doesn't play any part with Sky Q. The Mini box needs to connect to the Main Sky Q Mesh, that is the Main box. Best solution is Ethernet from Main to Mini. The signal strength/quality plays no part in your issue. Note, the only value that matters is the Signal quality, you can ignore the strength.
31 Jul 2024 10:52 AM
Ok thank you
What do I need to get to push the satellite signal. WiFi extender is mainly for the tv itself
Thank you
31 Jul 2024 10:57 AM
Posted by a Superuser, not a Sky employee. Find out more31 Jul 2024 02:34 PM - last edited: 31 Jul 2024 02:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@Bert9992 wrote:
On my main sky q box it says signal at only 60 and have read up and says should be around 90/100
Note that's irrelevant to the Mini box issue, because only the main Q box contains satellite tuning circuits. Satellite signal strength is important for main box reception of transmitted content, but a Mini is dependent on WiFi signal broadcast from the main Q box or Sky booster hardware: it has no satellite feed.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion