Satellite signal keeps losing connection

[Clair+burno]

My sky dish keeps losing signal 

[PandJ2020]

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@Clair+burno wrote:

My sky dish keeps losing signal 

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You'll need to contact Sky to arrange an engineer to check alignment.

[Tom-W19]

Hi Clair+burno

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi Clair+burno

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Clair+burno]

Signal still going off ... do you have a contact number for sky because this is a rubbish way to communicate and takes for ever to respond.... I'm paying for a service that I'm not getting ... and really annoying 

[Chodley]

Go through the troubleshooter on My Sky for No Satellite Signal. At the end, you can choose to book an engineer or "still need more help" which has a Call option.