Satellite signal keeps dropping

[Ellageorge]

The satellite signal keeps dropping...to get it back I have to jiggle the two black cables that go into the back of the box. They seem pretty tightly screwed in. Often , when we go to watch it it takes ages to get the connection 'just right'. Sky minibox seems unaffected. Sometimes, the screen goes black for a second, then returns.

[Tom-W19]

Hi Ellageorge

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[Godfrey]

@Ellageorge   It might be worth inspecting the condition of the central conductors in each coaxial cable.

[Ellageorge]

Hi there, yes I unscrewed them and had a look, they seem OK. Signal returned when I put them back in, so now waiting to see if that has done the trick!

[Invisiblename]

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@Ellageorge wrote:

Hi there, yes I unscrewed them and had a look, they seem OK. Signal returned when I put them back in, so now waiting to see if that has done the trick!

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That sounds like one or both had come lose; hopefully resolved now

[Ellageorge]

Alas no, it's no longer working again.  I have booked a sky engineer to come out.

[vert73]

Hi. Did you get a resolution to this? Thanks 

[sha1]

Did you get a resolution to this?  I've got a sky engineer coming out next week but the signal constantly drop even when the weather is calm out.