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Discussion topic: Equipment useless but expected to pay.

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Avatar for Clarky01
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This message was authored by: Clarky01

Message posted on ‎11 May 2024 05:15 PM

Equipment useless but expected to pay.

2 new  sky Q boxes  long periods without service and expected to pay for a product I'm not getting. It's far from a good service especially when considering the monthly cost. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎11 May 2024 05:35 PM

Re: Equipment useless but expected to pay.

Posted by a Superuser, not a Sky employee. Find out more

@Clarky01 

You haven't said what issue your Sky Q box and mini box are having? Once it's been rectified contact Sky for a possible credit on your account for the time without service. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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