0

Discussion topic: Satellite dish fix

Reply
This message was authored by: Footyfan62

Satellite dish fix

Lnb seems to have come detached from main arm on my dish. Sky have quoted me 25 days for an engineer appointment. I'm absolutely fuming as they've just hiked my charges upto £97 per month. Customer service is abysmal. Gutted as no tv for nearly a month. It's just not fair!

Reply

All Replies

This message was authored by: Daniel0210

Re: Satellite dish fix

Posted by a Superuser, not a Sky employee. Find out more

@Footyfan62 

It may be quicker to employ a local satellite company at your own expense but get a quote first.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: Satellite dish fix

Posted by a Superuser, not a Sky employee. Find out more

The dish is owned by you.  Sky will likely fix it for 'free' but you are hostage to their timescales.

 

Once it's fixed they may consider a credit for period from the date of reporting the fault.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Chodley

Re: Satellite dish fix

Posted by a Superuser, not a Sky employee. Find out more

Chances are you can get a lot of stuff via streaming in the meantime, although likely not Sports

Reply