0

Discussion topic: Satalight signal

Reply
This message was authored by: Claudia+givans

Satalight signal

Good evening I'm having issues with my sky and it's telling me I have no satellite signal but it was working fine before 

Thank you 

Reply

All Replies

This message was authored by: Daniel0210

Re: Satalight signal

Posted by a Superuser, not a Sky employee. Find out more

@Claudia+givans 

May be connected with recent poor weather. Take a look at the troubleshooting on the appropriate section of this link. .
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Terence3

No satalight

When I try to access SKY Q, It shows a message: :Technical fault?. I tried several times to book an engineer to come and fix it, but the the telephone number (removed) doesn't exist.

 

 

 

Moderator note: Removed contact details.



This message was authored by: Terence3

rRe: Satalight signal

Same here. No sat Alight and no answer when I try to contact SKY?

They are totally unhelpful and do not show any interest in solving our problems!"

 

This message was authored by: Daniel0210

Re: rRe: Satalight signal

Posted by a Superuser, not a Sky employee. Find out more

@Terence3 
Stay on the line as long as possible and don’t hang up. An agent will eventually answer.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply