This discussion topic has been answered Discussion topic: Sales told me you can have two sky miniboxes on Sky q 1tb?
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Message posted on 23 Jul 2024 05:08 PM
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Was the salesman correct in saying you can have two Sky miniboxes on the main skybox of 1 tb.
i have ordered the minibox,will i be able to use it or will i have to get the Sky Q 2 tb?
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Message posted on 23 Jul 2024 05:18 PM
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Depends on the hardware version of the box. Newer 1TB boxes do support 2 minis.
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Message posted on 23 Jul 2024 05:18 PM
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Depends on the hardware version of the box. Newer 1TB boxes do support 2 minis.
Message posted on 23 Jul 2024 05:18 PM
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Re: Sales told me you can have two sky miniboxes on Sky q 1tb?
@Animal+78 wrote:
Was the salesman correct in saying you can have two Sky miniboxes on the main skybox of 1 tb.
i have ordered the minibox,will i be able to use it or will i have to get the Sky Q 2 tb?
@Animal+78 if you have the 1TB UHD box then yes as you can watch on 2 minis and the main box at the same time
look at the link below to see the different boxes
https://www.sky.com/help/articles/sky-software-updates
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Message posted on 23 Jul 2024 05:39 PM
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Re: Sales told me you can have two sky miniboxes on Sky q 1tb?
@Animal+78 wrote:
Was the salesman correct in saying you can have two Sky miniboxes on the main skybox of 1 tb.
i have ordered the minibox,will i be able to use it or will i have to get the Sky Q 2 tb?
Hi @Animal+78
You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.
Message posted on 23 Jul 2024 05:51 PM - last edited: 23 Jul 2024 05:54 PM
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Re: Sales told me you can have two sky miniboxes on Sky q 1tb?
The UHD/HDR 1TB released in late 2019 permits two Mini boxes in simultaneous use. It's the non-UHD 1TB from 2016-2019 that only allows one, but you'll still find references online (even on Sky webpages) which don't make a distinction between the models.
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