SKYQ MINI BOX

[Bradys]

My mini box is completely dead.  The main box is OK.  I have tried all the suggested solutions online and forum chats but cannot get any lights on at all.  I used Sky's online report and the BOT transferred me to an online expert, he could not access my account and gave me a phone number where I have been holding for a long time. Has anyone got an email or a phone to call as this is so frustrating. 

[oldfella]

---

@Bradys wrote:

My mini box is completely dead.  The main box is OK.  I have tried all the suggested solutions online and forum chats but cannot get any lights on at all.  I used Sky's online report and the BOT transferred me to an online expert, he could not access my account and gave me a phone number where I have been holding for a long time. Has anyone got an email or a phone to call as this is so frustrating. 

---

Hi @Bradys 

Work through the following link. It does cover minis
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

[Bradys · Accepted solution]

Thank you OldFella very much that link done the job.  I had spent nearly a full morning getting nowhere looking for the correct link and chatting to an Adviser.  🤗

[Bradys]

@oldfella Thank you OldFella very much that link done the job.  I had spent nearly a full morning getting nowhere looking for the correct link and chatting to an Adviser.