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This message was authored by: maryannbeer

SKY TV APPS

I am having problem loading the Sky TV Apps. I get app not available try later when I try to get into Netflix Prime Disney STV Paramount. ITVX is excruciatingly slow also. This has been happening for a few days. I have reset TV a few times but does not fix the problem. Anyone else had this. I've tried contacting Sky but can't get passed the bot !!

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This message was authored by: Quoman7 Answer

Re: SKY TV APPS

Posted by a Superuser, not a Sky employee. Find out more

@maryannbeer wrote:
I am having problem loading the Sky TV Apps. I get app not available try later when I try to get into Netflix Prime Disney STV Paramount. ITVX is excruciatingly slow also. This has been happening for a few days. I have reset TV a few times but does not fix the problem. Anyone else had this. I've tried contacting Sky but can't get passed the bot !!

Hi @maryannbeer Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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This message was authored by: Quoman7 Answer

Re: SKY TV APPS

Posted by a Superuser, not a Sky employee. Find out more

@maryannbeer wrote:
I am having problem loading the Sky TV Apps. I get app not available try later when I try to get into Netflix Prime Disney STV Paramount. ITVX is excruciatingly slow also. This has been happening for a few days. I have reset TV a few times but does not fix the problem. Anyone else had this. I've tried contacting Sky but can't get passed the bot !!

Hi @maryannbeer Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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I used to have superpowers… But a therapist took them away.

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This message was authored by: maryannbeer

Re: SKY TV APPS

Thanks for reply

Thats my usual thing to do everytime there's an issue And lately there have been a few.. Sometimes have to do it few times before kicks in. 

The odd thing is I have multi room and issues are only on the one TV. How odd is that.? 

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