This discussion topic has been answered Discussion topic: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent before?
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Message posted on 02 Mar 2025 08:33 AM
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For a new SKY Q install o Sky send the equipment out before the engineer visit or does the engineeer bring al the ordered equipment.
Mines being done on Thursday so thought I'd check what is normal.
Thanks
Andy
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Message posted on 02 Mar 2025 08:35 AM
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The engineer brings the box, mini box, remotes, cables etc and a dish if you haven't already got one.
Sky post out the viewing card to hopefully arrive beforehand but the engineer will normally have a spare in their van.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on 02 Mar 2025 08:35 AM
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Re: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent befo
@arcaicandy wrote:
For a new SKY Q install o Sky send the equipment out before the engineer visit or does the engineeer bring al the ordered equipment.
Mines being done on Thursday so thought I'd check what is normal.
Thanks
Andy
hi @arcaicandy
Do not worry, the engineer brings the boxes
Message posted on 02 Mar 2025 08:35 AM
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The engineer brings the box, mini box, remotes, cables etc and a dish if you haven't already got one.
Sky post out the viewing card to hopefully arrive beforehand but the engineer will normally have a spare in their van.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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