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This discussion topic has been answered Discussion topic: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent before?

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This message was authored by: arcaicandy

SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent before?

For a new SKY Q install  o Sky send the equipment out before the engineer visit or does the engineeer bring al the ordered equipment.

Mines being done on Thursday so thought I'd check what is normal.

Thanks

 

Andy


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This message was authored by: Daniel0210 Answer

Re: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent befo

Posted by a Superuser, not a Sky employee. Find out more

@arcaicandy 

The engineer brings the box, mini box, remotes, cables etc and a dish if you haven't already got one. 

Sky post out the viewing card to hopefully arrive beforehand but the engineer will normally have a spare in their van. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: nigea99

Re: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent befo

Posted by a Superuser, not a Sky employee. Find out more

@arcaicandy wrote:

For a new SKY Q install  o Sky send the equipment out before the engineer visit or does the engineeer bring al the ordered equipment.

Mines being done on Thursday so thought I'd check what is normal.

Thanks

 

Andy


hi @arcaicandy 

 

Do not worry, the engineer brings the boxes

This message was authored by: Daniel0210 Answer

Re: SKY Q install on Thursday - Does the engineer bring the SKY Q box and minis or are the sent befo

Posted by a Superuser, not a Sky employee. Find out more

@arcaicandy 

The engineer brings the box, mini box, remotes, cables etc and a dish if you haven't already got one. 

Sky post out the viewing card to hopefully arrive beforehand but the engineer will normally have a spare in their van. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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