0

Discussion topic: SKY Q connecting to neighbours Wi-Fi

Reply
This message was authored by Gareth+Williams This message was authored by: Gareth+Williams

SKY Q connecting to neighbours Wi-Fi

My neighbours allowed me to connect to their Wi-Fi when BT cut my broadband service in error. Now I'm back up and running, my Sky Q box keeps connecting to my neighbours WiFi.

I've done a network reset and tried Ethernet and Wi-Fi to my own network which it connects to. Overnight it then seems to pick up the neighbours connection again.

I need the wifi on for my mini boxes.

How do I get the box to forget next doors network? Any ideas?

Reply

All Replies

This message was authored by Chodley This message was authored by: Chodley

Re: SKY Q connecting to neighbours Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

Tried a Settings reset in the installer menu?

 

It might need a full factory reset.

 

This wifi software on the Q is so bad.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion