Discussion topic: SKY NOT WORKING
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Message posted on 01 Jan 2025 12:26 PM
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SKY NOT WORKING
I have NO SKY TV
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Message posted on 01 Jan 2025 12:27 PM
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Re: SKY NOT WORKING
How is it not working? We'll need some details if you want us the try to help you.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 01 Jan 2025 12:28 PM
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Re: SKY NOT WORKING
@AM05DAZ wrote:
I have NO SKY TV
Hi @AM05DAZ
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 02 Jan 2025 04:44 PM
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Re: SKY NOT WORKING
Thanks
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