0

Discussion topic: SKY NOT Caring

Reply
This message was authored by: TheyKnow

SKY NOT Caring

I have given up on contacting SKY.Engineers have been out three times for  movie channels pixelating.

 

All of them say the cable from dish to sky a box is too long but SKY REFUSE TO DO ANYTHING ABOUT IT😡

It was the SKY ENGINEER who fitted the cable in the first place.

 

I have had to cancel all movie channels,

 

SKY DO NOT CARE😡😡😡😡😡😡😡😡😡😡😡😡

Reply

All Replies

This message was authored by: PandJ2020

Re: SKY NOT Caring

Posted by a Superuser, not a Sky employee. Find out more

How long is the cable then?

 

Movie channels do appear to be the first casualty for an impaired signal.

 

Bear in mind you can download movies...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Anonymous

Re: SKY NOT Caring

Are the cables going to a wall socket ? or straight into the box ?

This message was authored by: Chodley

Re: SKY NOT Caring

Posted by a Superuser, not a Sky employee. Find out more

How long are they?

 

and why couldn't the engineers run a shorter route?

This message was authored by: Anonymous

Re: SKY NOT Caring

I had a long run once and had pixelation on certain channels, it was down to the cables going into a wall socket.   Removing the wall socket aspect and putting the cables directly into the box solved the pixalation problems.

This message was authored by: Mark39

Re: SKY NOT Caring

Posted by a Superuser, not a Sky employee. Find out more

@TheyKnow well commonsense suggests that if the cable's too long, either the dish needs to be moved closer to your Sky box, which presumably isn't possible or the engineers would have done it, or your Sky box needs to be repositioned so that it's closer to the dish which might not be practical. What else would ypu have Sky do?

Reply