S3nding sky Q Back.

[Mrs+J+Bailey]

Hello, I'm trying to send back my Sky Q Box, as I no longer am with you. But the Q Box dozent fit the box that you have sent, for me to do so. 

[Daniel0210]

@Mrs+J+Bailey 

Could the box sent already be for a broadband hub as the notice period is only 14 days for that? 

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.