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Discussion topic: Router SR213 compatible with Sky Q

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This message was authored by: Jss236

Router SR213 compatible with Sky Q

We have two mini sky Q boxes and have just received a new sr213 router but have seen that the router only supports one mini box. Is this correct?

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This message was authored by: TimmyBGood

Re: Router SR213 compatible with Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Jss236 wrote:

have seen that the router only supports one mini box. Is this correct?


No: that was a limitation imposed by Sky on ordering Max earlier in the rollout of the Max Hub.  It's now been removed as a limit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chodley

Re: Router SR213 compatible with Sky Q

Posted by a Superuser, not a Sky employee. Find out more

They did what? What sort of madness is that?

This message was authored by: TimmyBGood

Re: Router SR213 compatible with Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Chodley 

 

Max doesn't have the now antique Q Mesh hardware support, so Sky limited ordering to some households: first only those without Q could get Max, then those with Q but only one Mini.  That ordering limitation is no longer there, and the sales system permits orders to be placed without any check for Q hardware (although a Max Hub is technically third-party as far as Q is concerned)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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