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Discussion topic: Roger95

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This message was authored by: Roger95

Roger95

I need to talk to someone 

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This message was authored by: nigea99

Re: Roger95

Posted by a Superuser, not a Sky employee. Find out more

@Roger95 wrote:

I need to talk to someone 


hi @Roger95 

 

Just to let you know this a customer helps customer forum.

 

If you let us know your problem we may be able to help - otherwise :

 

I believe these are the current methods for contacting Sky. Depending on your reason for making contact some methods are more appropriate than others …



call Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

 

online help via this link
https://www.sky.com/help
At the end of the help it MAY provide a phone number if it's appropriate.

 Sky Assistant is now available at the top of sky.com/help (or as a chat bubble bottom right if used before) for most service issues and gives you 24/7 help and a quick response. It will provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

 

Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

 

 

 

This message was authored by: chrisnavigator

Re: Roger95

Hi Roger95

What about Sky Q do you need to talk about?

 

This message was authored by: Daniel0210

Re: Roger95

Posted by a Superuser, not a Sky employee. Find out more

@Roger95 

Is this connected to your other post about yesterdays Sky Sports + issue?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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