0

Discussion topic: Rios Pazos

Reply
This message was authored by Lorraine73 This message was authored by: Lorraine73

Rios Pazos

My screen is advising me that to use any service I need to upgrade my subscription but I pay a subscription which includes sports. It's not showing any of my recordings or access to apps.

 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Rios Pazos

Posted by a Superuser, not a Sky employee. Find out more

@Lorraine73 
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion