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This message was authored by: srognprgnpresgn

Returns label missing from returns box

Need to return SkyQ box and remote - box has arrived, well some kind of krypton factor puzzle at least. But ZERO returns label. I have better things to do than waste my life on hold trying to sort this (and previous issues).


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This message was authored by: GD1 Answer

Re: Returns label missing from returns box

Posted by a Superuser, not a Sky employee. Find out more

@srognprgnpresgn   You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Returns label missing from returns box

Posted by a Superuser, not a Sky employee. Find out more

@srognprgnpresgn   You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: srognprgnpresgn

Re: Returns label missing from returns box

Thanks - I admit I did find that page but failed to click the Royal Mail link.

 

Much appreciated 😉

This message was authored by: JByford

Re: Returns label missing from returns box

Same issue, but don't have a printer.

This message was authored by: lettice

Re: Returns label missing from returns box

Posted by a Superuser, not a Sky employee. Find out more

@JByford wrote:

Same issue, but don't have a printer.


That is not a problems as 

You can print a returns label at your local Post Office if you visit and complete the steps in the Sky returns help article here;

 

https://www.sky.com/help/articles/return-tv-broadband

 

 

 

 

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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