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Discussion topic: Returns bag

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This message was authored by: Matt78

Message posted on ‎02 Nov 2023 09:41 AM

Returns bag

We haven't received a returns bag

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎02 Nov 2023 09:49 AM - last edited: ‎02 Nov 2023 09:49 AM

Re: Returns bag

Posted by a Superuser, not a Sky employee. Find out more
@Matt78 wrote:

We haven't received a returns bag

Hi @Matt78 

See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband.

If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.

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This message was authored by: Matt78

Message posted on ‎02 Nov 2023 12:57 PM

Re: Returns bag

We were told one had been sent. Can you please send another 

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This message was authored by: caesarome

Message posted on ‎02 Nov 2023 01:17 PM

Re: Returns bag

Posted by a Superuser, not a Sky employee. Find out more

We are all customers here @Matt78 so if you can't supply your own then you will have to call Sky to chase them up about it.

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