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Discussion topic: Returning sky equipment

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This message was authored by: Camilla+Breton

Message posted on ‎26 Jun 2023 09:35 AM

Returning sky equipment

Hi, we cancelled the sky subscription a while ago but never received the packaging to use to return the equipment and now we are apparently about to be charged for not returning.

We want to return everything but we need the packaging sent out in order to do so.

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This message was authored by: GD1

Message posted on ‎26 Jun 2023 09:41 AM

Re: Returning sky equipment

Posted by a Superuser, not a Sky employee. Find out more

@Camilla+Breton  You can use your own suitable packaging.

 

You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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