10 Oct 2023 12:03 PM
Hi I have received a text to say I will be charged if I don't return my old broadband box, I don't remember receiving a returns label or bag to put it in can you please send this to me. my name is Allen Stock and my postcode is house number
11 Oct 2023 08:44 AM
Posted by a Sky employeeHi @Allen6
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
13 Oct 2023 11:53 AM
Posted by a Sky employeeWe are still looking to help you @Allen6 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
23 Nov 2023 01:27 PM
I am trying to return my router but I cannot find the order number to put on the An Post website so that I can print a label and return to Sky.
I am losing the will to live with the AI chat bod
23 Nov 2023 02:33 PM
Ok I found it tks
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