Returning Sky Q box and all the other bits

[katiesmum]

Good evening, I was wondering if anyone might be able to help (sorry if I have posted in the wrong place)

I have just left Sky and have to return my Q 2TB box, cables, remote etc and also the Hub.   The packaging I have received from Sky (only 1 box) just says `the Sky owned equipment you have`  -  SKY Q 2TB UHD, it does not mention the wifi Hub.  

When I click into my account - Order Tracking it says the following and there is no mention of the wifi Hub

Sky Q 2TB UHD Non-HDR return

Awaiting return

Summary

Your return details

Items to be returned

Sky Q 2TB UHD Non-HDR

Please might anyone know if I can just put the wifi Hub in the same box with the Sky Q?  I want rid of everything but want to make sure it all goes where it should and is all accounted for at their end as I don`t want to find they are charging me for it.

Any help and advice would be very much appreciated.   Thank you

[caesarome]

@katiesmum 

You can put the broadband hub in the same box but before sending it off it might be worth taking a photo showing that you have done this, also put a note inside with your account number and a list of equipment you have included and the most important of the lot make sure you get and keep proof of posting when sending this off.

[katiesmum]

Thank you.  I had read about making a list and taking photo`s and am going to do that.  Upon looking at the box thought I am now not sure the hub would fit in as well as everything else, hadn`t realised it didn`t expand.