07 Sep 2023 06:41 PM
I have cancelled my subscriptions and will leave the country before I receoive th eretuns package from Sky, so I will be using my own packaging. Are there size limits on the package I can use?
07 Sep 2023 06:44 PM - last edited: 07 Sep 2023 06:44 PM
Posted by a Superuser, not a Sky employee. Find out more@WillG wrote:
Are there size limits on the package I can use?
Not that I'm aware of @WillG
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
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