07 Apr 2024 08:50 PM
My Sky Contract ends soon so I'll need to return the Q box once I've received the packaging. I no longer have the Sky hdmi cable, it went wrong and we used one of our own. Is it OK to send everything else without this or will they notice there is no hdmi and charge me?
07 Apr 2024 09:07 PM
They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want.
07 Apr 2024 09:07 PM
They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want.
07 Apr 2024 10:17 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you return it make sure you get and keep for a good few months proof of posting.
07 Apr 2024 10:20 PM
Thanks @caesarome I definitely will. Not only after seeing on here all the trouble people are having with returns, but when I cancelled the Sky CS rep told me to as well 😂
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