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Discussion topic: Returning Q Box - No HDMI Cable

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This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Returning Q Box - No HDMI Cable

My Sky Contract ends soon so I'll need to return the Q box once I've received the packaging. I no longer have the Sky hdmi cable, it went wrong and we used one of our own. Is it OK to send everything else without this or will they notice there is no hdmi and charge me? 


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This message was authored by ThePope27 This message was authored by: ThePope27 Answer

Re: Returning Q Box - No HDMI Cable

They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want.

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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN

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This message was authored by ThePope27 This message was authored by: ThePope27 Answer

Re: Returning Q Box - No HDMI Cable

They don't care about the HDMI cable - you won't be charged for it, just the box, power cable & remote are what they want.

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by caesarome This message was authored by: caesarome

Re: Returning Q Box - No HDMI Cable

Posted by a Superuser, not a Sky employee. Find out more

@Chalk+Serpent 

When you return it make sure you get and keep for a good few months proof of posting.

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Chalk+Serpent
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This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: Returning Q Box - No HDMI Cable

Thanks @caesarome I definitely will. Not only after seeing on here all the trouble people are having  with returns, but when I cancelled the Sky CS rep told me to as well 😂 

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