Discussion topic: Returning Equipment
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Message posted on 22 Jun 2023 11:15 AM
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Returning Equipment
To whom it may concern,
I notice at the end of the cancelling email, you have listed both the Sky Q Hub and a booster.
I don’t believe that I have a booster ?
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Message posted on 22 Jun 2023 11:30 AM
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Re: Returning Equipment
Just return what you have. The booster is usually included in the returns email, but doesn't necessarily mean that there's one assigned to your account.
Message posted on 22 Jun 2023 11:37 AM
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Re: Returning Equipment
@Miles+Parker as @Mark39 said, plus make sure you keep your proof of postings for several months - Sky's 3rd party logisitics company are not very good at informing Sky that they have received your returns & consequently Sky end up chasing you.
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