This discussion topic has been answered Discussion topic: Return
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Message posted on 28 Dec 2023 12:11 PM
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I have received the box to return sky Q but have no return details
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Message posted on 28 Dec 2023 12:25 PM
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The return label should be in the little package they sent.
If its not you can go via this link to get a return label created and printed: https://www.royalmail.com/track-my-return#/details/2164
Full details on the returns process can be found here:
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and the tracking number indefinitely. There have been a lot of reports of delays with the returns being processed, potentially taking 2 months, so its useful to keep proof or return that could be sent to Sky should they try and charge you with a failure to return fee.
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Message posted on 28 Dec 2023 12:25 PM
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The return label should be in the little package they sent.
If its not you can go via this link to get a return label created and printed: https://www.royalmail.com/track-my-return#/details/2164
Full details on the returns process can be found here:
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and the tracking number indefinitely. There have been a lot of reports of delays with the returns being processed, potentially taking 2 months, so its useful to keep proof or return that could be sent to Sky should they try and charge you with a failure to return fee.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 28 Dec 2023 12:25 PM
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Re: Return
https://www.sky.com/help/articles/return-tv-broadband
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