Discussion topic: Return equipment
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Message posted on ‎06 Oct 2023 06:03 PM
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Return equipment
Could you send pre paid envelope to return equipment
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Message posted on ‎06 Oct 2023 06:17 PM - last edited: ‎06 Oct 2023 06:19 PM
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Re: Return equipment
@ColinSyme wrote:
Could you send pre paid envelope to return equipment
Hi @ColinSyme
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband.
If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.
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