Just been on the phone with the retention team and don't understand what they said about HD. As long term customers we have been paying for HD for years, I was told was I could drop the HD charge but it would reduce the quality of channels broadcast in HD. Can anyone explain as that doesn't make any logical sense to me.
Posted by a Superuser, not a Sky employee. Find out more
@JAR1 what they really mean is that by dropping the hd charge you will lose access to the hd versions of the entertainment channels within your base pack and only able to watch the sd versions
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Posted by a Superuser, not a Sky employee. Find out more
@JAR1 what they really mean is that by dropping the hd charge you will lose access to the hd versions of the entertainment channels within your base pack and only able to watch the sd versions
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here
Thanks, that's what I suspected but when I challenged they said no you can still watch the HD channels they just won't be as good a quality, not that you would have to watch SD.
Thanks, that's what I suspected but when I challenged they said no you can still watch the HD channels they just won't be as good a quality, not that you would have to watch SD.
Ha, they're funny.
I am just another Sky customer and my views are my own even if you don't like the answers
