Resetting not moving

[Karin9]

Got a new router, done everything on instructions. I now have resetting, this been going for 25mins

[LauraMac38]

Hi there,

Thank you for reaching out to us. I can see that one of our community members has been helping you on your other thread here https://helpforum.sky.com/t5/Broadband/Omg-network-not-connecting/m-p/5222914#M7570 

If you still need help, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Laura