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Discussion topic: Remove Channel password

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This message was authored by Macky65 This message was authored by: Macky65

Remove Channel password

Trying to watch day of GOT and every hour I have to put my password in. This is annoying how can I take it off.


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Remove Channel password

Posted by a Superuser, not a Sky employee. Find out more

@Macky65  You can't if you're watching age restricted content outside watershed as it's mandatory daytime protection governed by government legislation 


If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings

it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer

https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014

certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel

 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Remove Channel password

Posted by a Superuser, not a Sky employee. Find out more

If you mean your PIN then it's Mandatory Daytime Protection - you cannot remove it.

I am just another Sky customer and my views are my own
This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Remove Channel password

Posted by a Superuser, not a Sky employee. Find out more

@Macky65  You can't if you're watching age restricted content outside watershed as it's mandatory daytime protection governed by government legislation 


If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings

it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer

https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014

certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by nigea99 This message was authored by: nigea99

Re: Remove Channel password

Posted by a Superuser, not a Sky employee. Find out more

BTW @Macky65  We recommend changing your pin to something like 1111 to make it easier to enter.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Remove Channel password

Posted by a Superuser, not a Sky employee. Find out more

@Macky65 

 

Having the PIN is the only way Sky Atlantic can legally carry content like that in their EPG slot prior to the 9 p.m.  watershed.

 

Its application to recorded and on-demand content is less clear cut because the relevant legislation pre-dates such things, but distributing channels which are also broadcasters prefer to play safe rather than risk Ofcom sanctions.

 

The dedicated streaming-only services aren't covered at all.

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Macky65
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This message was authored by Macky65 This message was authored by: Macky65

Re: Remove Channel password

  • Thanks 👍🏾

    @Macky65 wrote:

    Trying to watch day of GOT and every hour I have to put my password in. This is annoying how can I take it off.


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