This discussion topic has been answered Discussion topic: Remove Channel password
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Message posted on 29 Dec 2024 02:24 PM
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Trying to watch day of GOT and every hour I have to put my password in. This is annoying how can I take it off.
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Message posted on 29 Dec 2024 02:32 PM
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@Macky65 You can't if you're watching age restricted content outside watershed as it's mandatory daytime protection governed by government legislation
If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings
it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014
certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel
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Message posted on 29 Dec 2024 02:31 PM
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Re: Remove Channel password
If you mean your PIN then it's Mandatory Daytime Protection - you cannot remove it.
Message posted on 29 Dec 2024 02:32 PM
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@Macky65 You can't if you're watching age restricted content outside watershed as it's mandatory daytime protection governed by government legislation
If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings
it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014
certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel
Message posted on 29 Dec 2024 02:42 PM
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Re: Remove Channel password
BTW @Macky65 We recommend changing your pin to something like 1111 to make it easier to enter.
Message posted on 29 Dec 2024 04:05 PM - last edited: 29 Dec 2024 04:07 PM
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Re: Remove Channel password
Having the PIN is the only way Sky Atlantic can legally carry content like that in their EPG slot prior to the 9 p.m. watershed.
Its application to recorded and on-demand content is less clear cut because the relevant legislation pre-dates such things, but distributing channels which are also broadcasters prefer to play safe rather than risk Ofcom sanctions.
The dedicated streaming-only services aren't covered at all.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 29 Dec 2024 06:54 PM
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Re: Remove Channel password
- Thanks 👍🏾
@Macky65 wrote:Trying to watch day of GOT and every hour I have to put my password in. This is annoying how can I take it off.
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