Remote

[Stephen+guyett]

Hi 

I just need to order a new sky Q remote as on has stopped working 

[Daniel0210]

@Stephen+guyett 
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.

[oldfella]

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@Stephen+guyett wrote:

Hi 

I just need to order a new sky Q remote as on has stopped working 

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Hi @Stephen+guyett 

If you are stuck completely without your remote if you open your Sky Go App on an Apple device you can use a virtual Q remote.

Must be iPad or iPhone.

You will find it under Settings - Devices on the Sky Go App