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Discussion topic: Digi box not working or connecting to internet

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This message was authored by: Jewels74

Message posted on ‎27 Oct 2023 10:40 AM

Digi box not working or connecting to internet

Cannot turn Sky Box on.Pervious to this was saying cannot connect to Internet 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎27 Oct 2023 10:45 AM

Re: Digi box not working or connecting to internet

Posted by a Superuser, not a Sky employee. Find out more

Try the Sky Q recovery procedure from power off as described in step 3 here;


https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

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This message was authored by: PandJ2020

Message posted on ‎27 Oct 2023 10:46 AM - last edited: ‎27 Oct 2023 10:46 AM

Re: Digi box not working or connecting to internet

Posted by a Superuser, not a Sky employee. Find out more
@Jewels74 wrote:

Cannot turn Sky Box on.Pervious to this was saying cannot connect to Internet 

Try here: https://www.sky.com/help/articles/no-power-sky-q-box-v2

 

I am just another Sky customer and my views are my own even if you don't like the answers
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