Remote not communicating with box. Works TV ok.

[Tracey789]

New batteries put in. Remote works TV ok but not Sky box. The box seems to have been playing up the last few days 

Box will come on if I press the button on the front 

[oldfella]

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@Tracey789 wrote:

New batteries put in. Remote works TV ok but not Sky box. The box seems to have been playing up the last few days 

Box will come on if I press the button on the front 

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Hi @Tracey789 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[Tracey789]

Thanks all working🙂