Discussion topic: Lots of issues and messages
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Message posted on 05 Oct 2023 12:22 PM
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Lots of issues and messages
Hi, I have had lots of issues and different messages on my Sky Q box this week including technical fault, recorded programs not being available and issues with the hard drive. I have rebooted the box on numerous occasions over the weekend including following Skys instructions to reset both settings and hard drive. Everything was fine over the last two days bar a rewind and fast forward glitch but again I am unable to watch and recordings and I am currently looking at a frozen screen. Any help please?
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Message posted on 05 Oct 2023 12:52 PM
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Re: Lots of issues and messages
@Jarrecra wrote:
Hi, I have had lots of issues and different messages on my Sky Q box this week including technical fault, recorded programs not being available and issues with the hard drive. I have rebooted the box on numerous occasions over the weekend including following Skys instructions to reset both settings and hard drive. Everything was fine over the last two days bar a rewind and fast forward glitch but again I am unable to watch and recordings and I am currently looking at a frozen screen. Any help please?
Looks like the Hard drive has failed @Jarrecra
See the following link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
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