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Discussion topic: Remote control

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This message was authored by Edward60 This message was authored by: Edward60

Remote control

Sky q remote not working. The battery which it came with has been leaking. There's a white residue under the battery. Needs replacing 

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This message was authored by oldfella This message was authored by: oldfella

Re: Remote control

Posted by a Superuser, not a Sky employee. Find out more

@Edward60 wrote:

Sky q remote not working. The battery which it came with has been leaking. There's a white residue under the battery. Needs replacing 


Hi @Edward60 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

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