Remote control

[Edward60]

Sky q remote not working. The battery which it came with has been leaking. There's a white residue under the battery. Needs replacing 

[oldfella]

---

@Edward60 wrote:

Sky q remote not working. The battery which it came with has been leaking. There's a white residue under the battery. Needs replacing 

---

Hi @Edward60 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?