Discussion topic: Remote control won’t connect to tv
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Message posted on 05 Jul 2024 02:18 PM
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Remote control won’t connect to tv
Hi all,
I'm having trouble with my Sky Q remote. For some reason my remote just stopped controlling the sound for the tv. I changed the batteries, did the whole 7 & 9 and 1 & 3 thing which didn't work so I ordered a new remote. That has just arrived and this one won't work either. I can't even get the voice control to work.
Any ideas?!
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Message posted on 06 Jul 2024 08:24 AM
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Re: Remote control won’t connect to tv
Hi there @jts26 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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