Remote control not working with the mini sky q box

[Tracy50]

Remote control not working with the mini sky q box, only the volume , mute, power keys work 

[Quoman7]

---

@Tracy50 wrote:

Remote control not working with the mini sky q box, only the volume , mute, power keys work 

---

Hi @Tracy50 Try rebooting your mini box by turning the power off at the socket for 30 sec then turn back on to reboot?

[Addie15]

Hi there,  @Tracy50. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.