@Susan531 wrote:
Remote control does not switch off or control volume up or down after a particular time. Have settings on active. Have to switch tv off at power
Hi @Susan531
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
