Reduce my bill as I cannot afford

[MichaelMasih]

Cancel some of my services Sky q mini box and kids

[MightyQuinn]

Hi @MichaelMasih   I would have a look here https://www.sky.com/help/articles/support-with-financial-difficulty. I'm afraid that nobody here can help you, please see Welcome below for information about this community.

[Daniel0210 · Accepted solution]

@MichaelMasih 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

[Ipswich01]

What is sky q?

[Daniel0210]

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@Ipswich01 wrote:

What is sky q?

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@Ipswich01 

I presume that's a serious question. Basically Sky Q is a TV format delivered to your TV via a satellite signal which is sent to a satellite dish that Sky fix to the outside of your property. You need a monthly subscription for it.