Sky max with sky q

[gunners33]

Just got full fibre and have new black router but WiFi not getting to upstairs . They are sending me max with pod but read doesn't work with sky q

[TimmyBGood]

@gunners33 

A Max Hub and its pods don't participate in the 'Q Mesh' : by itself the Max Hub can supply the main Q box with an internet connection just as any other router would.

[Me134]

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@TimmyBGood wrote:

@gunners33 

A Max Hub and its pods don't participate in the 'Q Mesh' : by itself the Max Hub can supply the main Q box with an internet connection just as any other router would.

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I've never had multi-room with Q but do the mini boxes still connect with the main box or directly with the Max Hub router via the pod/booster?

I read the OP's post as saying it doesn't connect with a 2nd box upstairs?

[nigea99]

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@Me134 wrote:

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@TimmyBGood wrote:

@gunners33 

A Max Hub and its pods don't participate in the 'Q Mesh' : by itself the Max Hub can supply the main Q box with an internet connection just as any other router would.

---

I've never had multi-room with Q but do the mini boxes still connect with the main box or directly with the Max Hub router via the pod/booster?

I read the OP's post as saying it doesn't connect with a 2nd box upstairs?

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As indicated by @TimmyBGood  the SKY Max system is effectively treated as '3rd party wifi' by SKY Q  -  so the SKY Q minis do not connect to it & thus use the wifi generated by the Main Box

[TimmyBGood]

@Me134 

Hub to main Q box, then main Q box to Mini boxes.

The 2016 Q Hub and 2019 Broadband Hub models are 'Sky' products built using the same proprietary mesh technology as Q television boxes (also released in 2016) : the 2023 Max Hub is a Comcast product.

[Me134]

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@TimmyBGood wrote:

@Me134 

Hub to main Q box, then main Q box to Mini boxes.

The 2016 Q Hub and 2019 Broadband Hub models are 'Sky' products built using the same proprietary mesh technology as Q television boxes (also released in 2016) : the 2023 Max Hub is a Comcast product.

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Cheers. So if I'm correct about @gunners33 having issues connecting to a mini box, the Max will make no difference?