Just got a new Sky Q box, set up and working apart from the red button on Sky Sports+. Tried turning power off and on but no change. Is it just me or is there a wider issue?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
I've just tried mine. No problem with channel 412 (currently showing some golf) and gone into the red button and no problem going into Wigan Warriors v Hull FC game.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Posted by a Superuser, not a Sky employee. Find out more
Hi @Poacherman If another reboot doesn't fix it, I'm afraid that you may have to contact Sky. Have you tried a different approach, like using the sidebar menu (...)?
I only picked that random game to check that it worked (it was half time when I tried). I've no interest in Rugby.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Got the scores on the sidebar menu but still getting the same technical issue message. Looks like I'll be contacting Sky. I'll leave the post open so when it's sorted I will update.
