Discussion topic: Red button not working on Sky Sports +

This message was authored by: JS681 · ‎22 Aug 2024

I had Sky Q installed last week, the red button icon is on the screen on Sky Sports plus, everytime it is pressed an error message comes up stating it cannot be acessed right now!

I have made two calls to Sky, the first told me they are aware of the problem and to try the service in a weeks time! unbelievable.

The second call two days later told me they were aware of the issues and Sky are working on it but can give no time frame as to when the issue will be resolved, just not good enough!

Before anyone advises me to turn the boxes off etc etc I've done all that and makes no difference.

This message was authored by: SKY1992bf · ‎22 Aug 2024

@JS681 can you confirm you a sky sports complete pack subscription

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: JS681 · ‎22 Aug 2024

Yes, all sports, all movies the lot.

This message was authored by: JS681 · ‎22 Aug 2024

I can watch the selected game on Sky Sports + but not the streamed games as the botton won't allow it.

Discussion topic: Red button not working on Sky Sports +

Red button not working on Sky Sports +

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