Recording

[Christine011]

Can't record, states disc full. Manage shows % not set

[Stephen+Mourton]

This is the obvious try, so you may have done it, but if not switch off the power to your Sky box either at the switch or by removing the power lead from the back.  Wait at least 30 seconds and turn back on.  Wait for it to all fully load which can be several minutes then check and see if that sorts it.   I hope it works.  

[Christine011]

Tried that a number of times, can open up tv menu and change channels but can not see any recordings or record 

[oldfella]

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@Christine011 wrote:

Tried that a number of times, can open up tv menu and change channels but can not see any recordings or record 

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Hi @Christine011 

If you can get into the Settings menu on your Q box

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.