17 Oct 2023 10:15 PM
my sky Q box is plugged in to the mains but there's no light at all on my box
17 Oct 2023 10:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@SDTIMMINS wrote:
my sky Q box is plugged in to the mains but there's no light at all on my box
Hi @SDTIMMINS
Have you checked the mains lead is correctly connected both ends and tried another power socket.
Also the mains plug fuse needs to be checked.
22 Oct 2023 07:38 PM
I keep being given boxes that fail very quickly and I tolerate it until it becomes unbareable
22 Oct 2023 08:11 PM
Posted by a Superuser, not a Sky employee. Find out moreIn what way are they failing? Perhaps the box isn't the issue. Have you had an engineer out or just a doorstep box swap?
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